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Digital Program Manager

Reference Code: DigPM

Program Management responsibilities include acting as the day-to-day point of contact for our clients to ensure their needs are met, building strong relationships. Contribute to successfully deliver large-scale mobile and web projects during a build or run phase, cooperation with other offices and teams. In this role, a technical background might be helpful to be fully effective. This role is also involved in the commercial offers.

Key Responsibilities

  • Gathering client requirements to create web and mobile project plans and requirements documents;
  • Contributing to the strategic direction of the project by working as a key part of a highly skilled, multi-disciplinary team;
  • Planning the overall program and monitoring the progress in conjunction with Technical Leader through a build or run phase;
  • Coordinating the project and its interdependencies prioritizing the activities accordingly to the project need and in line with stakeholder expectations;
  • Managing risks and issues and taking corrective actions;
  • Multiple stakeholder management, including senior clients and Board level;
  • Chair and co-ordinate large meetings and conference calls.

Required Experience & Skills

  • Proven work experience in Digital Agencies or in Broadcasters/Mobile Operators as a digital department member;
  • Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
  • Technical understanding of digital media, including web technologies, online streaming and apps;
  • Experience of mobile and broadcast business, with focus both on products and processes;
  • Experience with Agile and how to scale Agile (e.g. SAFE, SCRUM of SCRUM) is a plus;
  • Monitor and manage adherence to the contract signed with the client (i.e. liability, budget, scope definition, SLAs);
  • Liaise with the Account Manager for escalation, negotiation and risks assessment.

Personal Characteristics

  • Shows commitment to the company, its stakeholders, and clients.
  • Demonstrates the learning agility to understand critical success drivers.
  • Handles high levels of pressure and multiple initiatives with calm and vigor.
  • Exhibits the presence to drive change, influence people, and establish personal credibility both internally and externally.
  • Anticipates issues and addresses them quickly.
  • Develops instant credibility with clients, as well as internal stakeholders.
  • Nurtures and manages strong and lasting relationships with all stakeholders while striving to exceed their expectations.
  • Builds consensus based on respect and a mutual level of trust.
  • Communicates in an articulate, transparent, sincere, and fair-minded manner that engenders trust with all constituencies.
  • Identifies as a first-class intellect and a strong personality but with low ego.
  • Demonstrates the highest level of integrity and ethics.
  • Thrives in a global, multi-cultural corporate environment.

Recruitment Process:
Interested candidates are invited to send their data and curriculum vitae by filling a specific application form that will collect all the relevant information and will allow to upload a CV file (in DOC or PDF format), preferably along with a passport-like photo (in JPG format).

Please, read carefully the instructions provided in the introductory page of the application form before proceeding with filling it.
For your convenience, the application form is available in both English and Italian languages.

Notice: The application form requires the Silverlight plug-in to be installed on your computer; if the plug-in is not present, you will be able to install it from the Microsoft web site in a few clicks.