The diary of a Service and Events Manager before and during Covid-19

Watching live sport at stadiums may largely be off the cards right now, but what about the people out there on-venue ensuring fans don’t miss out on the action?

Luca Sperotti, a Service and Events Manager who joined us as an Operator in 2000 and continues to work on-site at events, penned a diary for us to explain how common practices have adapted in the lead up, during, and after an average soccer match. This is what he said.

What was it like getting back to sport after its hiatus earlier this year?

We were happy to get back to sport, everyone had been waiting for it! Although we’d all worked on-venue many times before, there was a feeling of it all being new again – it was like a reunion. During the time we were all apart, we all kept in touch. We’re a big family.

What has it been like adapting to the changes?

It involves following the same general rules every day – mainly it’s hygiene, social distancing, and keeping an eye following the signs to certain directions, etc. Nothing is unfeasible or limits us too much.

How was Deltatre prepared to respond to these changes?

Deltatre was already moving to remote production – not just remotely from the premises to the venue, but also remotely from Deltatre premises to client premises. It meant we were prepared for this and adapting to the new processes wasn’t too challenging. Many clients were already wanting to move to remote operations – I think the future will involve a mixture of the two.

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