Company Description

We're an end-to-end provider of premium products and services for global sport and media operators.
We push boundaries every day to offer the most reliable, scalable, engaging end-to-end offerings that continually meet and exceed fan expectations and maximise client value. Underpinned by data we're able to determine the best experiences to drive business growth. Deltatre provides strategy, planning, consultancy across all stages of our client's lifecycle.

Position

We're fully flexible. As of November 2021, if it suits your role at Deltatre, you can work full time from home/remotely, from the office, or a combination within the same country as your contracted office of employment.

The role requires a Business Analyst with outstanding business analysis capabilities, experience and a hands-on, positive, can-do attitude. Your focus must be on owning the requirements and being able to articulate these to cross-functional teams. You must become a Subject Matter Expert (SME) and be the central hub of communication between all project team members.

The role needs you to be customer facing, therefore a professional approach to your tasks and activities is a must. We are looking for talented individuals who can contribute to their assigned project and also contribute to the growth of the BA team.

We are a supportive and inclusive organisation with a wealth of experience; we are looking for someone who can utilise their core BA skills and experience and also develop new and existing skills. We will support you in your career progression.

What to expect

You could make significant change and impact within your role, making a substantial difference to the success of our company and your project and BA team, which can be very rewarding for the right person.
You’ll work to deadlines and juggle multiple tasks, which gives lots of variety
The role is largely office-based but travel is expected as we are a global organisation and we have world-wide clients.
Work with some of the top names in media and broadcasting
Become passionate about technology and digital video on demand market and applications

Role Responsibilities:

Undertake the formal requirements analysis of functional and non-functional requirements, translating them into the appropriate product documentation, including user stories and UML
Facilitate the elicitation requirements using a number of techniques such as online and face to face meetings and workshops
Outline the parameters of the project, and determine potential solutions
Ability to communicate (verbal and written) at all levels, with external and internal stakeholders
Proficient in writing user stories, scenarios, acceptance criteria, UML and concept design
Take responsibility and accountability for the quality, accuracy, completeness and usability of project documentation and any project artefacts
Work with Product Owners, UX&D, QA and Technical teams to validate captured requirements
Take a highly consultative approach in managing the customer and provide clear recommendations for solution strategies and options
Support team members throughout the product life-cycle, including pro-active raising of issues, dependencies and risks to either the Senior Business Analyst and/or Project Manager
Work in a highly collaborative and multi-disciplinary Agile/Scrum framework

Requirements

Core Skills

The successful candidate must be able to demonstrate the Core Skills required for a BA at Deltatre.

Effective Communication – Be clear and concise in your day to day communication, be able to express yourself within a multi-national team, ask good solid questions, listen to the answers (really listen). The ability to be a strong communicator in a virtual setting (via conference calls or web meetings) is equally important.
Problem Solving - BAs facilitate a shared understanding of the problem and business need, and ensure they understand the scope of the project. As a BA, you will facilitate the technical teams regarding the what is in and out of scope.
Critical Thinking - While discovering the problem / business need to be solved, you must listen to stakeholder needs but also critically consider those needs and ask probing questions until the real need is surfaced, understood and documented.
Active Listener - You must be able to demonstrate that you are concentrating on what is being said rather than just passively ‘hearing’ the message of the speaker, you must be able to focus fully on the speaker(s) and also actively show verbal and non-verbal signs of listening.

Competencies and Skills

Essential

Minimum of 3 years’ experience as a mid-level Business Analyst
Extensive experience with preparing and conducting workshops online and face to face
Ability to work in a fast-paced environment and confidently handle deadlines, priorities and constraints
Work in the Agile sprint format using JIRA for Epics, features and stories and have experience of waterfall methodology
Experience handling multiple Agile projects in parallel (where applicable)
Experience in coordinating agile milestones which include user story definition, grooming, commitment and delivery
Software development level experience with debugging/result analysis skills
Ability to use the same toolkit as business partners
Must be proactive and show due diligence
Effective communication skills. As an effective communicator, you must to able to facilitate workshops, internal and external meetings, ask the right questions, and actively listen and take in new information.
Worked within a technical analysis of large scale projects with an emphasis on back and front-end systems and third-party integration
Ability to work in a fast-paced environment and confidently handle deadlines, priorities and constraints
Must be adaptable and flexible in their approach to both project and non-project work
Outstanding customer-facing skills. Proven experience in working on client site are highly desirable

Desirable

Excellent customer-facing skills. Proven experience in working on client site are highly desirable
Hands-on experience with Jira and Confluence
Background or experience in broadcast and media is a plus, though other areas will also be considered
Background or experience of working in an agency is desirable, though other areas will also be considered.
Hands-on experience with Jira and Confluence

Other information

Some of our Company perks:

Global company with huge growth potential
Small, creative, close-knit Engineering/Tech team who love to collaborate
Support with your career development and access to training
Regular company and team social events
24/7 casual dress code
Free refreshments in the office

We are committed to ensuring that we provide equal opportunities for all. Please let us know if you need us to make any adjustments or if you have any special requirements for the interview process. Depending on the role this normally includes a written test and interview.

Please note that we will only contact successfully shortlisted candidates.