mtribes
A Customer Experience platform
A Customer Experience platform
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About
mtribes offers data-driven UX personalization
mtribes offers data-driven UX personalization
Every customer is unique. Your offering should be too.
Now, you can give your technical and non-technical operators the power to monitor customer engagement, segment audiences, and customize UX elements.
Configure features, design, layout, and content, inside an existing application - all from a single platform.
mtribes is part of the Deltatre suite of OTT products and services. It integrates with our other solutions and works as a standalone platform that plugs into your existing technology stack.
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Key Features
Configurable Experience templates
In-application UX/UI component control
Dynamic audience segmentation
Real-time customer engagement data
Tracking funnels to monitor customer drop-off
Configurable Experience templates
In-application UX/UI component control
Dynamic audience segmentation
Real-time customer engagement data
Tracking funnels to monitor customer drop-off
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See it in Action
Use mtribes to target your UX to every type of fan based on their favourite sport, team, player, subscription-type – or any other audience demographic.
Whether you want to reach the casual-committed or fanatic fan, use mtribes to set up experiments that optimise scenario engagement with specific audiences.
Discover how users are engaging with your service in real time through dynamic reporting.
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Benefits
Take control of your existing applications
mtribes wraps around already in market video applications and gives control over how features appear to different user groups, improving customer acquisition and retention rate potential
Validate and iterate functionality in real time
New ideas can be tested rapidly on small subsets of the total user base to give product teams quantifiable validation before rolling out more widely
Track groups of customers within dynamic tribes
mtribes gives you the ability to recognise and track emerging trends, identify specific audience groups, target scenario-driven UX, measure results, and iterate on the outcomes from one holistic console
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